Monitoring - We have a applied a temporary fix until a permanent one is in place during off hours.
Nov 10, 2026 - 20:33 UTC
Identified - We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.
Nov 10, 2026 - 19:54 UTC

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Welcome to the status page for cloud.scorm.com

SCORM Cloud Website Degraded Performance
SCORM Cloud API Degraded Performance
Integrations / 3rd Party Services Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS route53 Operational
SendGrid SMTP Operational
AWS sqs-us-east-1 Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 10, 2026

Resolved - On November 10 from approximately 17:58 to 18:19 UTC (12:58–1:19 PM ET), SCORM Cloud experienced a service disruption. For about 10 minutes of that window, many requests to the SCORM Cloud app, API, and course player failed or timed out, and course content may not have loaded; service then recovered gradually. The cause was a routine database maintenance task that took far longer than usual during peak traffic and temporarily blocked other database operations. No data was lost. We are changing how this maintenance task runs so it cannot block normal traffic, and adding monitoring to catch this condition earlier. We apologize for the disruption and thank you for your patience.
Nov 10, 18:00 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.