All Systems Operational

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Welcome to the status page for cloud.scorm.com

Uptime over the past 90 days. View historical uptime.
SCORM Cloud Website ? Operational
90 days ago
99.98 % uptime
Today
SCORM Cloud API ? Operational
90 days ago
99.98 % uptime
Today
Integrations / 3rd Party Services Operational
AWS ec2-us-east-1 ? Operational
AWS rds-us-east-1 ? Operational
AWS s3-us-standard ? Operational
AWS route53 ? Operational
SendGrid SMTP ? Operational
AWS sqs-us-east-1 ? Operational
AWS cloudfront ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Slow Response Time
Resolved - Performance for SCORM Cloud has stabilized. While we have not yet implemented a long term solution for this problem, safeguards have been put in place to allow us to prevent the same traffic patterns from causing systemic failure. These safeguards will be reenacted if we see the same traffic patterns prior to deploying a long term solution.
Oct 11, 20:34 UTC
Monitoring - A temporary fix has been put in place. We will continue to monitor this problem until a permanent solution is identified.
Oct 11, 17:20 UTC
Identified - The source of the current performance problems has been identified and we are preparing a temporary solution.
Oct 11, 16:49 UTC
Investigating - We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.
Oct 11, 16:18 UTC
Slow Response Times
Resolved - This incident is now resolved. We identified a suboptimal operation that was used in an influx of requests today and added two database indexes to address the operation's performance. As a result, we don't expect this problem to reoccur. We apologize for any inconvenience.
Oct 11, 15:10 UTC
Investigating - Engineers are currently investigating elevated request latency and error rates on SCORM Cloud
Oct 11, 14:09 UTC
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

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