Dispatch: Inconsistent postback of results to 3rd party LMS

Incident Report for SCORM Cloud

Resolved

We have deployed a fix and dispatch packages should once once again handling results post backs to all destination LMSs.

Posted Nov 16, 2019 - 05:51 UTC

Identified

We believe we've isolated the issue, and a fix is currently passing through QA.

Posted Nov 15, 2019 - 22:34 UTC

Update

We are continuing to investigate this issue.

Posted Nov 15, 2019 - 20:40 UTC

Investigating

We have identified a problem with dispatch packages created before May 25th 2018, which is resulting in results not being posted back to some destination LMSs. Our development team is currently investigating a fix and will push an update to our production environment as soon as a tested build is made ready.

Posted Nov 15, 2019 - 18:29 UTC