Reportage - Slow Response Times
Incident Report for SCORM Cloud
Identified
While getting the Reportage database prepared for an update, an index was removed that causes interactions reports to either take a long time to load or not load altogether. We are attempting to re-add the index but unfortunately, due to the size of the table, this is taking longer than expected.
Posted Nov 08, 2024 - 16:23 UTC
Investigating
We're experiencing performance issues with Reportage that are resulting in slow response times and timeouts and are actively looking into the issue.
Posted Nov 08, 2024 - 16:20 UTC
This incident affects: SCORM Cloud Website.
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