Slow Response Times

Incident Report for SCORM Cloud

Resolved

This incident is now resolved. We identified a suboptimal operation that was used in an influx of requests today and added two database indexes to address the operation's performance. As a result, we don't expect this problem to reoccur. We apologize for any inconvenience.

Posted Oct 11, 2019 - 15:10 UTC

Investigating

Engineers are currently investigating elevated request latency and error rates on SCORM Cloud

Posted Oct 11, 2019 - 14:09 UTC

This incident affected: SCORM Cloud Website and SCORM Cloud API.